The floor turned out beautiful!
While ultimately the work we contracted FCI for was completed to our satisfaction, it took much longer than we had anticipated. Due to communication mistakes, the wood floor refinishing was not totally complete when we returned. (We had been out of town for 9 days.) Then there were some issues with the hallway that took several attempts to correct. The whole floor had to be redone to match. The vinyl floor in the kitchen has a cut in it that we did not expect. It was fixed. The vinyl floor in the voyer was put down in the wrong direction. While the work, when completed, was very good, I would recommend that projects being done be spelled out exactly so there are no misunderstandings.
Be sure there is always one English speaking worker on the job. Difficult to not be able to ask questions or communicate.
1. When you're going to saw inside someone's house, it would be good to have drop cloths and to cover bookshelves. My TV is no longer working properly and I think it could be due to sawdust. 2. Do the job the correct way the first time.
Job done right and on time -easy to work with.I highly recommend them.
Jason used products that did not smell that bad and he was very efficient and knowledgeable. He did a beautiful job.
Great job on my new hardwood floors! This is the second time that we have used you guys. We will recommend you and use you when we can. Thanks!!
Henry and Carrie Mertz
The price was very reasonable, and the whole team was very polite and did their work well and in a timely manner.
They miss a lot of spots and I am very disappointed with them because I have told them too many times that I like the work that they did But can your people who did the floor seal up the holes like you promise that they will do before I sign the contract and give you my money and do the work right for all the money I have paid to get my floors done.
I appreciated the convenience, variety, Paul Deal's knowledge of the options, his guidance and suggestions, and the ability to see samples in our rooms with our lighting and surroundings. The installer was also cordial and professional. I am thrilled with our new carpet and floor!